After Sales Service


MICHEL HERBELIN WORKSHOP

Luxco Importers is the official exclusive agent for Michel Herbelin in South Africa and surrounding countries. With our head office and service centre situated in the Sandton suburb of Johannesburg, we are perfectly located to serve you. Should you require any service or repair on your Michel Herbelin watch, you are welcome to bring it to our service centre or take it to your nearest Michel Herbelin retail store. 



TWO YEAR INTERNATIONAL GUARANTEE

Your watch is backed by an international two year guarantee covering all material and manufacturing defects revealed in the course of normal use and on condition that the watch has not been opened.

To register your guarantee, you need to fill in the guarantee registration card with your official Michel Herbelin agent. Failure to do so will mean your watch is not covered by the guarantee.

Your guarantee covers parts and labour, but does not cover transport and insurance costs.



GUARANTEE EXCLUSIONS

The battery comes with your new watch, but is not covered by the guarantee.

Leather straps are not covered by the guarantee. The better the strap is treated, the longer it will last.

Any damage to the glass, case, or any outer part of the watch as a result of being dropped, scratched or exposed to chemical products, are not covered by the guarantee. 

Damage resulting from incorrect opening cannot be included within the guarantee.

Non-waterproof watches are not guaranteed against contact with water. Any waterproof watch which has been opened, has to go through a waterproofing check before it can be covered by the guarantee.



SERVICE CENTRE

Luxco Importers | Ground Floor Block G Pinmill Farm | 164 Katherine Street | Sandown 2196

Nicola Ferreira: nf@luxco.co.za | Zaida Choonara: zc@luxco.co.za

Tel: (011) 448-2210

Copyright © 2017, Michel Herbelin