After Sales Service


Luxco Importers is the official exclusive agent for Michel Herbelin in South Africa and surrounding countries. With our head office and service centre situated in the Sandton suburb of Johannesburg, we are perfectly located to serve you. Should you require any service or repair on your Michel Herbelin watch, you are welcome to bring it to our service centre or take it to your nearest Michel Herbelin retail store.

2 Year international warranty on Quartz watches
3 Year international warranty on Automatic watches

Your watch is backed by an International warranty, covering all material and manufacturing defects revealed in the course of normal use and on condition that the watch has not been opened.

All warranty work is to be carried out by the approved agent- Luxco Importers (PTY) Ltd.

Any work carried out by external parties will void your warranty.

Your warranty covers parts and labour, but does not cover transport and insurance costs.


The battery comes with your new watch, but is not covered by the warranty.

Leather straps are not covered by the warranty due to wear and tear. The better the strap is treated, the longer it will last.

Any damage to the glass, case, or any outer part of the watch as a result of being dropped, scratched or exposed to chemical products, are not covered by the warranty.

Damage resulting from incorrect opening cannot be included within the warranty.

Non-water resistant watches are not guaranteed against contact with water. Any water resistant watch which has been opened, has to go through a waterproofing check before it can be covered under the warranty.


Luxco Importers | Ground Floor Block G Pinmill Farm | 164 Katherine Street | Sandown 2196


Tel: (011) 448-2210

Copyright © 2017, Michel Herbelin